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Refund Policy

STATEMENT OF POLICY:
The UCR Campus Store will give a full refund of the purchase price on merchandise purchased in the UCR Campus Store. Terms and conditions for full refund are listed below.

TERMS AND CONDITIONS:
New and Used Textbooks, Readers and Workbooks:
Textbooks must be returned  within 2 (two) working days of purchase during the first two weeks of Fall,Winter and Spring Quarter. (See Special Note: Dropped or Changed Classes below).
> A 10% restocking fee will charged on all returned new and used textbooks.
>
All sales are final for textbooks purchased before the official start of the Fall, Winter and Spring Quarters.
> All sales are final for textbooks purchased after the first two weeks of the Fall, Winter and Spring Quarters.
> Textbooks with computer software cannot be refunded if the software is opened.
> All Workbooks purchased as "NEW" must be returned in new condition. If Workbook is missing pages, it will be considered nonrefundable. All Readers are nonrefundable.
>
Textbooks purchased as "NEW" must be returned in new condition. If the "NEW" textbook is returned with bent corners, broken spine, torn pages, marks, writing or any other evidence of use or wear, etc., the book is considered "USED" and the used price will be refunded.
> Information about dates affecting the refund of textbooks and additional information will be posted in the Textbook Department.
> Check with Textbook staff for clarification of the Refund Policy before purchasing textbooks.
SPECIAL NOTE: DROPPED OR CHANGED CLASSES
         
A full refund will be given during the first three weeks of the Fall, Winter and Spring Quarter if class is changed or dropped during that time period. Refunds will be given through the last working day of the third week of the quarter. Proper paperwork from the Registrar's office documenting the change or drop must be supplied. The Terms and Conditions defined in c. d. e. f. and g. above also apply to this type of refund.

General Books:
All general and trade books must be returned within 1 (one) working day of purchase. All sales are final on purchases of newspapers, magazines, study aids, Cliff Notes, Language tapes, maps, and UCR Catalogs. Merchandise must be in new condition.

General Merchandise:
All general merchandise (school & office supplies, clothing and gift items) must be returned within 5 (five) working days of purchase. Merchandise must be in  new condition and in original packaging.


CompUCR
Computer Hardware: All sales are final on purchases of computer hardware. All purchases are final and nonrefundable.
Computer Software: All computer software must be returned within 5 (five) working days. Merchandise must be in new condition and original packaging.

Special Orders:

All Sales are final on merchandise that is special ordered. All purchases are final and nonrefundable.

CURRENT CASH REGISTER RECEIPT IS REQUIRED

Student Identification Card or Driver's License is Required.

Merchandise Must Be In New Condition.

***SAVE YOUR RECEIPT***

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